Working with Primark to bring Click & Collect to stores

“I have worked with John and team for over a decade now and the choice of them as a partner for this critical piece of work was an easy one for me. They played an important role in helping us to shape our digital strategy, to gain alignment across all internal stakeholders and then also in the design and execution of our new digital proposition. The work they are now doing to help us understand the trial metrics as we look to expand the Click + Collect trial to more stores is invaluable. The team brings a deep understanding of retail, expertise in customer research and a flexible, can-do attitude that makes partnering with them a pleasure. I would recommend them highly”.